{
  "page": {
    "id": "n16xlzq18bm5",
    "name": "Daon",
    "url": "https://status.daon.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"IdentityX Production Environments","created_at":"2023-03-08T11:42:24.434+00:00","updated_at":"2025-11-17T16:28:40.439+00:00","position":2,"description":null,"showcase":false,"start_date":null,"id":"t4byzw8d8t11","group_id":null,"page_id":"n16xlzq18bm5","components":["3lgd6sk47ggq","h6tg4ky2g464","p8jhp8l5pfjm","vll20kdt5tlp"]},{"status":"operational","name":"Onboarding Saas WebApp","created_at":"2023-03-08T11:46:49.201+00:00","updated_at":"2023-03-08T16:33:38.472+00:00","position":3,"description":null,"showcase":false,"start_date":null,"id":"2wmgf66gy2sh","group_id":null,"page_id":"n16xlzq18bm5","components":["65vyxh0bdnmn","ynw2tv7kbl4h"]},{"status":"operational","name":"VeriFLY","created_at":"2023-03-08T11:48:57.211+00:00","updated_at":"2023-03-13T13:05:20.610+00:00","position":4,"description":null,"showcase":false,"start_date":"2023-03-08T05:00:00.000+00:00","id":"k6973mrknf23","group_id":null,"page_id":"n16xlzq18bm5"},{"status":"operational","name":"Daon Support Help Center","created_at":"2023-03-08T16:42:27.902+00:00","updated_at":"2025-02-05T12:36:21.112+00:00","position":5,"description":null,"showcase":false,"start_date":"2023-03-08T05:00:00.000+00:00","id":"df8pmqx84m63","group_id":null,"page_id":"n16xlzq18bm5"}],
  "incidents": [{"name":"Degraded IdentityX EMEA performance","status":"resolved","created_at":"2026-07-20T14:31:20.927+01:00","updated_at":"2026-07-20T20:51:47.930+01:00","monitoring_at":"2026-07-20T14:31:20.972+01:00","resolved_at":"2026-07-20T20:51:47.912+01:00","impact":"none","shortlink":"https://stspg.io/c6jdwny0g4hm","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-20T14:31:20.916+01:00","reminder_intervals":null,"id":"qhzskt9gcd42","page_id":"n16xlzq18bm5","incident_updates":[{"status":"resolved","body":"Root Cause \u0026 Resolution: We've identified the cause of the brief performance degradation. A slow query exhausted application threads after client timeouts, leading to temporary queueing. Since 10:13 AM UTC, services have been restored entirely, and all systems are operating normally.","created_at":"2026-07-20T20:51:47.912+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-20T20:51:47.912+01:00","display_at":"2026-07-20T20:51:47.912+01:00","deliver_notifications":true,"tweet_id":null,"id":"pqh2p6l8934n","incident_id":"qhzskt9gcd42","custom_tweet":null,"affected_components":[{"code":"p8jhp8l5pfjm","name":"IdentityX Production Environments - EMEA Environment","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Issue: Cloud Services team have noticed a ~7 minute degradation on EMEA VPC starting from 10:06-10:13 AM UTC, which resulted in 1608 requests having been impacted at the time.\n\nImpact: Only some of requests were affected in EMEA region at the time of the service degradation.\n\nAction: Since 10:13 AM UTC, services have been restored entirely, and our Cloud Team are looking into the cause.","created_at":"2026-07-20T14:31:20.972+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-20T14:31:20.972+01:00","display_at":"2026-07-20T14:31:20.972+01:00","deliver_notifications":true,"tweet_id":null,"id":"bjnjbd0n10r7","incident_id":"qhzskt9gcd42","custom_tweet":null,"affected_components":[{"code":"p8jhp8l5pfjm","name":"IdentityX Production Environments - EMEA Environment","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"EMEA Environment","created_at":"2023-03-08T11:42:24.468+00:00","updated_at":"2023-03-13T12:50:14.206+00:00","position":5,"description":null,"showcase":false,"start_date":"2023-03-08T05:00:00.000+00:00","id":"p8jhp8l5pfjm","page_id":"n16xlzq18bm5","group_id":"t4byzw8d8t11"}]},{"name":"Test, please, ignore2","status":"completed","created_at":"2025-02-05T12:33:05.914+00:00","updated_at":"2025-02-05T12:36:21.202+00:00","monitoring_at":null,"resolved_at":"2025-02-05T12:36:21.179+00:00","impact":"maintenance","shortlink":"https://stspg.io/5sz06yrswqyl","scheduled_for":"2025-02-05T12:34:00.000+00:00","scheduled_until":"2025-02-05T12:36:00.000+00:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2025-02-05T12:33:05.910+00:00","reminder_intervals":null,"id":"13tszlgt4v79","page_id":"n16xlzq18bm5","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2025-02-05T12:36:21.179+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-05T12:36:21.179+00:00","display_at":"2025-02-05T12:36:21.179+00:00","deliver_notifications":true,"tweet_id":null,"id":"7059gy4m209v","incident_id":"13tszlgt4v79","custom_tweet":null,"affected_components":[{"code":"df8pmqx84m63","name":"Daon Support Help Center","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2025-02-05T12:34:24.201+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-05T12:34:24.201+00:00","display_at":"2025-02-05T12:34:24.201+00:00","deliver_notifications":true,"tweet_id":null,"id":"dh3qbhyp3nf8","incident_id":"13tszlgt4v79","custom_tweet":null,"affected_components":[{"code":"df8pmqx84m63","name":"Daon Support Help Center","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2025-02-05T12:33:05.962+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-05T12:33:05.962+00:00","display_at":"2025-02-05T12:33:05.962+00:00","deliver_notifications":false,"tweet_id":null,"id":"wvqdwy6b0tp2","incident_id":"13tszlgt4v79","custom_tweet":null,"affected_components":[{"code":"df8pmqx84m63","name":"Daon Support Help Center","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Daon Support Help Center","created_at":"2023-03-08T16:42:27.902+00:00","updated_at":"2025-02-05T12:36:21.112+00:00","position":5,"description":null,"showcase":false,"start_date":"2023-03-08T05:00:00.000+00:00","id":"df8pmqx84m63","page_id":"n16xlzq18bm5","group_id":null}]},{"name":"Test, please, ignore","status":"completed","created_at":"2025-02-05T12:09:33.389+00:00","updated_at":"2025-02-05T12:12:21.121+00:00","monitoring_at":null,"resolved_at":"2025-02-05T12:12:21.101+00:00","impact":"maintenance","shortlink":"https://stspg.io/g4v8gz67qg0f","scheduled_for":"2025-02-05T12:10:00.000+00:00","scheduled_until":"2025-02-05T12:12:00.000+00:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2025-02-05T12:09:33.384+00:00","reminder_intervals":null,"id":"8vtq46my69ll","page_id":"n16xlzq18bm5","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2025-02-05T12:12:21.101+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-05T12:12:21.101+00:00","display_at":"2025-02-05T12:12:21.101+00:00","deliver_notifications":false,"tweet_id":null,"id":"hsrl1bbj6gy1","incident_id":"8vtq46my69ll","custom_tweet":null,"affected_components":null},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2025-02-05T12:10:21.417+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-05T12:10:21.417+00:00","display_at":"2025-02-05T12:10:21.417+00:00","deliver_notifications":false,"tweet_id":null,"id":"syj10ny0msz6","incident_id":"8vtq46my69ll","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Test","created_at":"2025-02-05T12:09:33.442+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-05T12:09:33.442+00:00","display_at":"2025-02-05T12:09:33.442+00:00","deliver_notifications":false,"tweet_id":null,"id":"nrtr9bz1z57m","incident_id":"8vtq46my69ll","custom_tweet":null,"affected_components":[{"code":"df8pmqx84m63","name":"Daon Support Help Center","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Daon Support Help Center","created_at":"2023-03-08T16:42:27.902+00:00","updated_at":"2025-02-05T12:36:21.112+00:00","position":5,"description":null,"showcase":false,"start_date":"2023-03-08T05:00:00.000+00:00","id":"df8pmqx84m63","page_id":"n16xlzq18bm5","group_id":null}]},{"name":"EMEA DobS Web App is down","status":"resolved","created_at":"2023-05-05T18:24:37.968+01:00","updated_at":"2023-05-05T18:24:38.022+01:00","monitoring_at":null,"resolved_at":"2023-05-05T18:24:38.011+01:00","impact":"none","shortlink":"https://stspg.io/36hsjsyl3g2k","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2023-05-05T18:24:37.963+01:00","reminder_intervals":null,"id":"q2jyt49m4w8c","page_id":"n16xlzq18bm5","incident_updates":[{"status":"resolved","body":"EMEA DobS Web App is down","created_at":"2023-05-05T18:24:38.011+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-05-05T18:24:38.011+01:00","display_at":"2023-05-05T18:24:38.011+01:00","deliver_notifications":false,"tweet_id":null,"id":"364jfcnhr8q3","incident_id":"q2jyt49m4w8c","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Anomalies detected","status":"resolved","created_at":"2022-10-28T16:32:29.128+01:00","updated_at":"2023-03-21T14:11:50.898+00:00","monitoring_at":null,"resolved_at":"2022-11-02T07:57:18.835+00:00","impact":"minor","shortlink":"https://stspg.io/hbs1kl1r7wfn","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2022-10-28T16:32:29.123+01:00","reminder_intervals":null,"id":"ty6k2t5dh0ps","page_id":"n16xlzq18bm5","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2022-11-02T07:57:18.835+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-11-02T07:57:18.835+00:00","display_at":"2022-11-02T07:57:18.835+00:00","deliver_notifications":true,"tweet_id":null,"id":"dkdq9rcmc1bh","incident_id":"ty6k2t5dh0ps","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2022-11-02T07:57:00.622+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-11-02T07:57:00.622+00:00","display_at":"2022-11-02T07:57:00.622+00:00","deliver_notifications":false,"tweet_id":null,"id":"8hnx60s7sbvb","incident_id":"ty6k2t5dh0ps","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2022-10-28T16:32:50.687+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-28T16:32:50.687+01:00","display_at":"2022-10-28T16:32:50.687+01:00","deliver_notifications":true,"tweet_id":null,"id":"3zlmztmqfn3z","incident_id":"ty6k2t5dh0ps","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"Our monitoring systems have detected anomalies in the [AWS REGION].\r\n\r\nWe are investigating this and will confirm if this is an incident within 30 minutes.","created_at":"2022-10-28T16:32:29.205+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-28T16:32:29.205+01:00","display_at":"2022-10-28T16:32:29.205+01:00","deliver_notifications":true,"tweet_id":null,"id":"d26k3lw358dt","incident_id":"ty6k2t5dh0ps","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Anomalies detected","status":"resolved","created_at":"2022-10-07T11:28:27.139+01:00","updated_at":"2023-03-21T14:11:50.957+00:00","monitoring_at":"2022-10-07T11:31:07.990+01:00","resolved_at":"2022-10-07T11:31:27.382+01:00","impact":"major","shortlink":"https://stspg.io/3602rtlwrsjk","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2022-10-07T11:28:27.134+01:00","reminder_intervals":null,"id":"23z5w9s1m4j9","page_id":"n16xlzq18bm5","incident_updates":[{"status":"resolved","body":"This incident has now been resolved and systems are fully operational. Our teams are standing down.\r\n\r\nA post-mortem detailing the root cause, solution and planned remediation steps will be shared within 3 - 5 business days.","created_at":"2022-10-07T11:31:27.382+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-07T11:31:27.382+01:00","display_at":"2022-10-07T11:31:27.382+01:00","deliver_notifications":true,"tweet_id":null,"id":"qm46jcgncnjz","incident_id":"23z5w9s1m4j9","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A solution has been applied to resolve this issue. \r\n\r\nAll services are operational. Our teams will continue to monitor the system status and provide a further update within 60 minutes. \r\n\r\nIf you are still experiencing any issues or have additional questions, please contact our Support Team via https://support.daon.com/.","created_at":"2022-10-07T11:31:07.990+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-07T11:31:07.990+01:00","display_at":"2022-10-07T11:31:07.990+01:00","deliver_notifications":true,"tweet_id":null,"id":"lcrd9cwc3w8r","incident_id":"23z5w9s1m4j9","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2022-10-07T11:30:18.249+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-07T11:30:18.249+01:00","display_at":"2022-10-07T11:30:18.249+01:00","deliver_notifications":true,"tweet_id":null,"id":"lc7bqczqwklf","incident_id":"23z5w9s1m4j9","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We can confirm that there are issues affecting our [AWS REGION] systems. \r\n\r\nOur team are actively working to identify the cause and prepare remediation steps. \r\n\r\nAn update on the status of this incident will be posted within 60 minutes.","created_at":"2022-10-07T11:29:48.589+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-07T11:29:48.589+01:00","display_at":"2022-10-07T11:29:48.589+01:00","deliver_notifications":true,"tweet_id":null,"id":"br28tqdxf7zf","incident_id":"23z5w9s1m4j9","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"degraded_performance","new_status":"partial_outage"}]},{"status":"investigating","body":"Our monitoring systems have detected anomalies in the [AWS REGION].\r\n\r\nWe are investigating this and will confirm if this is an incident within 30 minutes.","created_at":"2022-10-07T11:28:27.206+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-07T11:28:27.206+01:00","display_at":"2022-10-07T11:28:27.206+01:00","deliver_notifications":true,"tweet_id":null,"id":"9x50h29mfk9m","incident_id":"23z5w9s1m4j9","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Anomalies detected","status":"resolved","created_at":"2022-10-06T16:16:23.802+01:00","updated_at":"2023-03-21T14:11:51.015+00:00","monitoring_at":"2022-10-06T16:22:42.754+01:00","resolved_at":"2022-10-06T16:22:53.686+01:00","impact":"major","shortlink":"https://stspg.io/6vhqg8ccbgk0","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2022-10-06T16:16:23.797+01:00","reminder_intervals":null,"id":"13x95gm2w3rp","page_id":"n16xlzq18bm5","incident_updates":[{"status":"resolved","body":"This incident has now been resolved and systems are fully operational. Our teams are standing down.\r\n\r\nA post-mortem detailing the root cause, solution and planned remediation steps will be shared within 3 - 5 business days.","created_at":"2022-10-06T16:22:53.686+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-06T16:22:53.686+01:00","display_at":"2022-10-06T16:22:53.686+01:00","deliver_notifications":true,"tweet_id":null,"id":"z1pgpl3m66ft","incident_id":"13x95gm2w3rp","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"A solution has been applied to resolve this issue. \r\n\r\nAll services are operational. Our teams will continue to monitor the system status and provide a further update within 60 minutes. \r\n\r\nIf you are still experiencing any issues or have additional questions, please contact our Support Team via https://support.daon.com/.","created_at":"2022-10-06T16:22:42.754+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-06T16:22:42.754+01:00","display_at":"2022-10-06T16:22:42.754+01:00","deliver_notifications":true,"tweet_id":null,"id":"pydcdy8sdgsn","incident_id":"13x95gm2w3rp","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"Our teams are continuing to deploy the fix to our services.","created_at":"2022-10-06T16:22:31.771+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-06T16:22:31.771+01:00","display_at":"2022-10-06T16:22:31.771+01:00","deliver_notifications":true,"tweet_id":null,"id":"mdjgbwwngr89","incident_id":"13x95gm2w3rp","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"Our teams have identified the cause of this issue. \r\n\r\nWe are currently working on a fix to to get this resolved as soon as possible. \r\n\r\nAn update will be posted on the status of this fix within 60 minutes.","created_at":"2022-10-06T16:21:45.334+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-06T16:21:45.334+01:00","display_at":"2022-10-06T16:21:45.334+01:00","deliver_notifications":true,"tweet_id":null,"id":"bdv4l9n7nqfq","incident_id":"13x95gm2w3rp","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We can confirm that there are issues affecting our [AWS REGION] systems. \r\n\r\nOur team are actively working to identify the cause and prepare remediation steps. \r\n\r\nAn update on the status of this incident will be posted within 60 minutes.","created_at":"2022-10-06T16:16:56.706+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-06T16:16:56.706+01:00","display_at":"2022-10-06T16:16:56.706+01:00","deliver_notifications":true,"tweet_id":null,"id":"sz3jys4v6bm8","incident_id":"13x95gm2w3rp","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"degraded_performance","new_status":"partial_outage"}]},{"status":"investigating","body":"Our monitoring systems have detected anomalies in the [AWS REGION].\r\n\r\nWe are investigating this and will confirm if this is an incident within 30 minutes.","created_at":"2022-10-06T16:16:23.891+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-06T16:16:23.891+01:00","display_at":"2022-10-06T16:16:23.891+01:00","deliver_notifications":true,"tweet_id":null,"id":"5xn5mbrlr4g4","incident_id":"13x95gm2w3rp","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Anomalies detected","status":"resolved","created_at":"2022-10-04T16:19:49.054+01:00","updated_at":"2023-03-21T14:11:51.071+00:00","monitoring_at":null,"resolved_at":"2022-10-04T16:26:25.993+01:00","impact":"critical","shortlink":"https://stspg.io/6vbp5dysrzj9","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2022-10-04T16:19:49.046+01:00","reminder_intervals":null,"id":"3cpjm3bhr9d2","page_id":"n16xlzq18bm5","incident_updates":[{"status":"resolved","body":"This incident has now been resolved and systems are fully operational. Our teams are standing down.\r\n\r\nA post-mortem detailing the root cause, solution and planned remediation steps will be shared within 3 - 5 business days.","created_at":"2022-10-04T16:26:25.993+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-04T16:26:25.993+01:00","display_at":"2022-10-04T16:26:25.993+01:00","deliver_notifications":true,"tweet_id":null,"id":"dclww7srzckn","incident_id":"3cpjm3bhr9d2","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"This incident has now been resolved and systems are fully operational. Our teams are standing down.\r\n\r\nA post-mortem detailing the root cause, solution and planned remediation steps will be shared within 3 - 5 business days.","created_at":"2022-10-04T16:26:07.184+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-04T16:26:07.184+01:00","display_at":"2022-10-04T16:26:07.184+01:00","deliver_notifications":true,"tweet_id":null,"id":"950g2qxgly4b","incident_id":"3cpjm3bhr9d2","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"major_outage","new_status":"operational"}]},{"status":"investigating","body":"This incident has now been resolved and systems are fully operational. Our teams are standing down.\r\n\r\nA post-mortem detailing the root cause, solution and planned remediation steps will be shared within 3 - 5 business days.","created_at":"2022-10-04T16:25:09.583+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-04T16:25:09.583+01:00","display_at":"2022-10-04T16:25:09.583+01:00","deliver_notifications":true,"tweet_id":null,"id":"slkjqhg4nfmf","incident_id":"3cpjm3bhr9d2","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2022-10-04T16:23:25.922+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-04T16:23:25.922+01:00","display_at":"2022-10-04T16:23:25.922+01:00","deliver_notifications":true,"tweet_id":null,"id":"np321565jhz5","incident_id":"3cpjm3bhr9d2","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"We can confirm that there are issues affecting our [AWS REGION] systems. \r\n\r\nOur team are actively working to identify the cause and prepare remediation steps. \r\n\r\nAn update on the status of this incident will be posted within 60 minutes.","created_at":"2022-10-04T16:22:21.768+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-04T16:22:21.768+01:00","display_at":"2022-10-04T16:22:21.768+01:00","deliver_notifications":true,"tweet_id":null,"id":"flv62ym6s6rm","incident_id":"3cpjm3bhr9d2","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"degraded_performance","new_status":"major_outage"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2022-10-04T16:20:52.170+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-04T16:20:52.170+01:00","display_at":"2022-10-04T16:20:52.170+01:00","deliver_notifications":true,"tweet_id":null,"id":"bzbpqbqpwprt","incident_id":"3cpjm3bhr9d2","custom_tweet":null,"affected_components":[{"code":"f08s32qh91lk","name":"AP-Northeast-1","old_status":"operational","new_status":"degraded_performance"}]},{"status":"investigating","body":"Our monitoring systems have detected anomalies in the [AWS REGION].\r\n\r\nWe are investigating this and will confirm if this is an incident within 30 minutes.","created_at":"2022-10-04T16:19:49.112+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-04T16:19:49.112+01:00","display_at":"2022-10-04T16:19:49.112+01:00","deliver_notifications":false,"tweet_id":null,"id":"j6f0yxk2380z","incident_id":"3cpjm3bhr9d2","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Anomalies detected","status":"resolved","created_at":"2022-09-16T09:07:49.321+01:00","updated_at":"2023-03-21T14:11:51.125+00:00","monitoring_at":"2022-09-16T09:10:17.950+01:00","resolved_at":"2022-09-16T09:10:57.678+01:00","impact":"minor","shortlink":"https://stspg.io/4czb0zwh398l","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2022-09-16T09:07:49.316+01:00","reminder_intervals":null,"id":"3ybyg6wqncx3","page_id":"n16xlzq18bm5","incident_updates":[{"status":"resolved","body":"We have received confirmation all services in [SPECIFY REGION, COUNTRY] are operational. Root cause and more details about planned remediation steps will be shared in 5 business days.","created_at":"2022-09-16T09:10:57.678+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-09-16T09:10:57.678+01:00","display_at":"2022-09-16T09:10:57.678+01:00","deliver_notifications":false,"tweet_id":null,"id":"lg76z8drvhzz","incident_id":"3ybyg6wqncx3","custom_tweet":null,"affected_components":[{"code":"2v8x6w5w51ft","name":"Test component 2","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"We have the solution in place for the issue in our [SPECIFY REGION, COUNTRY].  All services are operational. If you are still experiencing any issues or have additional questions you can reach our support staff at YYYYY@daon.com or submit ticket via our portal https://support.daon.com/","created_at":"2022-09-16T09:10:17.950+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-09-16T09:10:17.950+01:00","display_at":"2022-09-16T09:10:17.950+01:00","deliver_notifications":false,"tweet_id":null,"id":"8v63llk85g2w","incident_id":"3ybyg6wqncx3","custom_tweet":null,"affected_components":[{"code":"2v8x6w5w51ft","name":"Test component 2","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We’ve identified the cause of the issue in our [SPECIFY REGION, COUNTRY]. Our teams are working to get this resolved as soon as possible. This status page will be updated every [XX] minutes","created_at":"2022-09-16T09:09:42.535+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-09-16T09:09:42.535+01:00","display_at":"2022-09-16T09:09:42.535+01:00","deliver_notifications":false,"tweet_id":null,"id":"984stv9y2mcv","incident_id":"3ybyg6wqncx3","custom_tweet":null,"affected_components":[{"code":"2v8x6w5w51ft","name":"Test component 2","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We’re aware of an issue in our [SPECIFY REGION, COUNTRY] and working to identify the cause and appropriate steps to remediate. This status page will be updated every [XX] minutes","created_at":"2022-09-16T09:08:56.871+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-09-16T09:08:56.871+01:00","display_at":"2022-09-16T09:08:56.871+01:00","deliver_notifications":false,"tweet_id":null,"id":"gfl3jjbrvch7","incident_id":"3ybyg6wqncx3","custom_tweet":null,"affected_components":[{"code":"2v8x6w5w51ft","name":"Test component 2","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"Our monitoring system has detected anomalies in [SPECIFY COUNTRY, REGION]. Our teams will proceed with further investigation. This status page will be updated every [XX] minutes.","created_at":"2022-09-16T09:07:49.401+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-09-16T09:07:49.401+01:00","display_at":"2022-09-16T09:07:49.401+01:00","deliver_notifications":false,"tweet_id":null,"id":"bnbgcrvctkq7","incident_id":"3ybyg6wqncx3","custom_tweet":null,"affected_components":[{"code":"2v8x6w5w51ft","name":"Test component 2","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"[Triggered on {host:tonik-prod-intproxy-a1}] [HAProxy] Anomalous number of frontend 5xx HTTP responses for host: tonik-prod-intpro","status":"resolved","created_at":"2022-08-29T10:16:52.220+01:00","updated_at":"2023-03-21T14:11:51.184+00:00","monitoring_at":"2022-09-15T09:54:52.986+01:00","resolved_at":"2022-09-15T09:55:09.589+01:00","impact":"critical","shortlink":"https://stspg.io/s4dm3ty505cw","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{"opsgenie":{"fromOG":true}},"started_at":"2022-08-29T10:16:52.212+01:00","reminder_intervals":null,"id":"m47c177rgd3v","page_id":"n16xlzq18bm5","incident_updates":[{"status":"resolved","body":"We have received confirmation all services in [SPECIFY REGION, COUNTRY] are operational. Root cause and more details about planned remediation steps will be shared in 5 business days.","created_at":"2022-09-15T09:55:09.589+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-09-15T09:55:09.589+01:00","display_at":"2022-09-15T09:55:09.589+01:00","deliver_notifications":false,"tweet_id":null,"id":"psxmj7mzp339","incident_id":"m47c177rgd3v","custom_tweet":null,"affected_components":[{"code":"tnwwv5lp5vlc","name":"Test component","old_status":"major_outage","new_status":"operational"}]},{"status":"monitoring","body":"We have the solution in place for the issue in our [SPECIFY REGION, COUNTRY].  All services are operational. If you are still experiencing any issues or have additional questions you can reach our support staff at YYYYY@daon.com or submit ticket via our portal https://support.daon.com/","created_at":"2022-09-15T09:54:52.986+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-09-15T09:54:52.986+01:00","display_at":"2022-09-15T09:54:52.986+01:00","deliver_notifications":false,"tweet_id":null,"id":"hxy3zz8s3n5s","incident_id":"m47c177rgd3v","custom_tweet":null,"affected_components":[{"code":"tnwwv5lp5vlc","name":"Test component","old_status":"major_outage","new_status":"major_outage"}]},{"status":"identified","body":"We are continuing to work on a fix for this issue.","created_at":"2022-09-15T09:53:42.800+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-09-15T09:53:42.800+01:00","display_at":"2022-09-15T09:53:42.800+01:00","deliver_notifications":true,"tweet_id":null,"id":"2khf8487xjzd","incident_id":"m47c177rgd3v","custom_tweet":null,"affected_components":[{"code":"tnwwv5lp5vlc","name":"Test component","old_status":"operational","new_status":"major_outage"}]},{"status":"identified","body":"We’ve identified the cause of the issue in our [SPECIFY REGION, COUNTRY]. Our teams are working to get this resolved as soon as possible. This status page will be updated every [XX] minutes","created_at":"2022-09-15T09:52:24.888+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-09-15T09:52:24.888+01:00","display_at":"2022-09-15T09:52:24.888+01:00","deliver_notifications":false,"tweet_id":null,"id":"rxgbd6svhs1k","incident_id":"m47c177rgd3v","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"[Comment from Opsgenie]Jira acknowledged alert: \"[Triggered on {host:tonik-prod-intproxy-a1}] [HAProxy] Anomalous number of frontend 5xx HTTP responses for host: tonik-prod-intpro\"","created_at":"2022-08-29T10:19:54.085+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-08-29T10:19:54.085+01:00","display_at":"2022-08-29T10:19:54.085+01:00","deliver_notifications":true,"tweet_id":null,"id":"26r9zwkb8zhq","incident_id":"m47c177rgd3v","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"Test notification, please, ignore\n\n\n*Immediate attention is required!*\n\n\nNotify:\n\n\n@jira-Test-Incident \n\n\n@opsgenie-Test-Opsgenie\n\n\n!https://p.datadoghq.eu/snapshot/view/dd-snapshots-eu1-prod/org_1000030353/2022-08-29/31f05f3eabac408aa0ba915d35a0f7b4ee9a1a96.png!\n\n\nAt least *100%* of *{{avg:haproxy.frontend.response.5xx{*}}}* values have been more than *2* deviations *above* the predicted values during the *last 15m*.\n\n\nThe monitor was last triggered at Mon Aug 29 2022 09:15:31 UTC.\n\n----\n\n\n\n[[Monitor Status|https://app.datadoghq.eu/monitors/6146791?to_ts=1661764831000\u0026group=host%3Atonik-prod-intproxy-a1\u0026from_ts=1661763631000]] · [[Edit Monitor|https://app.datadoghq.eu/monitors#6146791/edit]] · [[View tonik-prod-intproxy-a1|https://app.datadoghq.eu/infrastructure?filter=tonik-prod-intproxy-a1]] · [[Show Processes|https://app.datadoghq.eu/process?sort=memory%2CDESC\u0026to_ts=1661764951000\u0026from_ts=1661763631000\u0026live=false\u0026showSummaryGraphs=true\u0026query=host%3Atonik-prod-intproxy-a1]] · [[Related Logs|https://app.datadoghq.eu/logs?query=host%3A%22tonik-prod-intproxy-a1%22\u0026from_ts=1661763631000\u0026to_ts=1661764831000\u0026live=false]]","created_at":"2022-08-29T10:16:52.261+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-08-29T10:16:52.261+01:00","display_at":"2022-08-29T10:16:52.261+01:00","deliver_notifications":true,"tweet_id":null,"id":"vb845nz9zgqc","incident_id":"m47c177rgd3v","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]}]
}